How are the products packaged for delivery?
Generally, we pack in strong fumigated wooden pallets. If you have a legally registered patent, we can pack the goods in your branded boxes after receiving your authorization letters.
What are your terms of payment?
You can pay via T/T, Western Union, or other agreed terms. Standard terms are 30% deposit and 70% before delivery. We provide photos of products and packages before final payment.
What is the expected delivery time?
If the model is in stock, delivery takes about 7 days. For production orders, it typically takes 20 to 60 days after receiving your advance payment, depending on the item and quantity.
Which excavator brands do your parts support?
Our undercarriage parts are compatible with major brands including CAT, Hitachi, Komatsu, Sumitomo, Hyundai, and many other leading construction machinery brands.
Do you provide OEM or customized services?
Yes, we accept OEM and ODM orders. We can customize the color, processing method (forging/casting), and branding according to your specific requirements.
What is your monthly production capacity?
As a certified supplier, we have a production capability of approximately 10,000 pieces per month to ensure stable supply for our global partners.